Returns

IN GOOD CONDITION
Want to return your order? No problem. Simply ship it back in the original box within 7 workdays – unused and in good condition, of course. Make sure to include the original receipt, otherwise we won't be able to accept your order as a return. Has Puc received everything in good condition and in a timely manner? Then the purchase amount will be refunded to your account within 7 workdays.

 

DEFECTS
Prior to shipping, Puc carefully crafts and inspects all bags and other items. In the unlikely event of a defect or damage during transit, please let us know immediately via email: info@pucbag.nl. 

You have 7 workdays to return your order in the original box and including the original receipt. If Puc can confirm that the damage has not been caused by careless use, then the purchase amount will be refunded to your account within 7 workdays. Please also refer to our Terms and Conditions.